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Client Testimonials

TESTIMONIALS

What do our clients saying about us?
  • This is to confirm that Hospital Queen Elizabeth, Kota Kinabalu has been using DarahLink since 2005. DarahLink has continuously worked with us to develop, improve and implement the automation and computerization objectives successfully in the following areas: 1. Components preparation 2. Screening of all blood bags 3. Standardization of labelling of all blood products 4. Inventory tracking and 5. Crossmatching and patient transfusion records. In our opinion, DarahLink is an asset to the Blood Bank of any Malaysian hospital.
    Hospital Queen Elizabeth, Kota Kinabalu
  • Mr Hung and his team from Enterall (M) Sdn Bhd. have given us consistently good service and support throughout, even extending and adapting the system to fit our recently-renovated facilities. We are also proud to have been the first site in the country to offer a transfusion request status query system in all key wards, which involved creating a seamless interface between DARAHLink and our existing laboratory information system (LIS), thanks to effort by Enterall's design team. We are confident that Blood Banks in hospital throughout the country will stand to benefits, as we have, from a more streamlined workflow, greater traceability, auditability and accountability and generally better transfusion safety afforded by implementing DARAHLink system in their labs.
    DR. Wan Hayati Mohd Yaakob // Hospital Tengku Ampuan Rahimah, Klang
  • From the computerization perspective, the DarahLink System has been instrumental in our efforts at achieving State Screening Centre status. In spite of infrastructure obstacles (building renovation, power outages, etc) the DARAHLink System has proven itself both stable and resilient. Handling of donation and screening result across district hospital have also been streamlined and simplified. DARAHLink would in my opinion be an asset to the Blood Bank of any Malaysian hospital.
    DR. Zanariah Kassim // Hospital Sultanah Aminah
  • DARAHLink's successful effort in merging both the MyKad Reader with its Evolis screening and printing equipment allows the patient's correct identification to be printed immediately unto the BEDSIDE LABELING upon arrival at the hospital, thus speeding the process of downloading the patient's personal information, blood type and identity. With this system in place, a higher productivity, timely and accurate patient information with zero near-misses can be achieved. I also take this opportunity to thank his team of professionals for their dynamic and innovative ideas which has been realized today. Their foresightedness in bringing Malaysia into the 21st Century with the fully integrated Web-Based Blood Banking Management System will ensure patient's identity and records are accurately encoded into the new Bedside Labeling which will lead to greater efficiency, correct data input, speedy and error free near-misses in the future.
    Y.B. DATO' MUSTAPA MOHAMED // Minister of International Trade & Industries Malaysia
  • In spite of their operating out of Kuala Lumpur, Enterall (M) Sdn Bhd's team has given us consistently reliable and prompt service and support throughout – the company has even gone beyond the contractually expected levels of service, to facilitate CME talks directed to ward staff and consumers of our Blood Bank's services; this has greatly eased the introduction of a new system and new procedures at ward level. The full implementation of the system in our Components and Crossmatch Laboratories, as well as our Donor, and Inventory areas has brought a better level of process monitoring as well as made our compliance with the highest standards of both safety and quality much easier.; it is of course a bonus that this was done well within our budget and has put us on a par with the larger Regional Screening Centres in the coutry. The potential for human error going undetected has been reduced dramatically, and we have enjoyed a period of no significant transfusion-related incidents originating from the lab.
    Dr. Wan Aswani Binti Wan Yusof // HOSPITAL UMUM SARAWAK
  • Enterall (M) Sdn Bhd's team has given us consistently good service and support throughout, and even outside of office hours, they have been prompt and reliable. We are happy to be one of the sites in the country to have implemented the system fully in our Crossmatch Lab, and Inventory areas well within our Blood Bank's budget and integrating transparently with Pusat Darah Negara's delivery of blood products. Besides being easy for staff to learn and use, the system has enabled our supervisors to better monitor staff performance in all areas of key activities in the labs, ensuring a greater degree of safety and accountability during the crossmatching process and interaction with wards. Additionally, our most recent addition is a transfusion request status query system in all key wards, which involved creating a seamless interface between DARAHLink and our hospital laboratory information system (SPPD), thanks to efforts by Enterall's design team.
    HOSPITAL RAJA PERMAISURI BAINUN
  • Hospital Tuanku Jaafar Blood Bank is now into its second year of using the DARAHLink computerized integrated blood banking solution for the management of its transfusion services, and I am happy to say that the system has performed to our expectation and has also facilitated our Blood Bank's efforts to achieve NATA compliance.
    HOSPITAL TUANKU JAAFAR
DR. Zanariah KassimHospital Sultanah Aminah
From the computerization perspective, the DarahLink System has been instrumental in our efforts at achieving State Screening Centre status. In spite of infrastructure obstacles (building renovation, power outages, etc) the DARAHLink System has proven itself both stable and resilient. Handling of donation and screening result across district hospital have also been streamlined and simplified. DARAHLink would in my opinion be an asset to the Blood Bank of any Malaysian hospital.
DR. Wan Hayati Mohd YaakobHospital Tengku Ampuan Rahimah, Klang
Mr Hung and his team from Enterall (M) Sdn Bhd. have given us consistently good service and support throughout, even extending and adapting the system to fit our recently-renovated facilities. We are also proud to have been the first site in the country to offer a transfusion request status query system in all key wards, which involved creating a seamless interface between DARAHLink and our existing laboratory information system (LIS), thanks to effort by Enterall's design team. We are confident that Blood Banks in hospital throughout the country will stand to benefits, as we have, from a more streamlined workflow, greater traceability, auditability and accountability and generally better transfusion safety afforded by implementing DARAHLink system in their labs.
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